Responsibilities include but are not limited to:
- Perform G.O.L.D. customer service for all guests, fans, and department staff
- Act as game day ambassadors for the Hospitality office and athletics department
- Ensure all game day policies and procedures are being upheld
- Monitor entry gates, review tickets, and be aware of access control protocols
- Serve as an elevator attendant and people movement monitor
- Perform all pre, during, and post-game duties associated to suites and clubs (i.e., trash removal, facility monitoring, food & beverage needs, etc.)
- During the game, serve as the main point of contact for skybox holders and guests
- Other duties as assigned